Terms and Conditions
 PrimeLifeHerbals.com
165 Castilian Dr
Goleta, CA 93117
PrimeLifeHerbals customer support
SHIPPING CHARGES:
PrimeLifeHerbals.com shipping charges are based on your order total prior
to tax as noted in the table below:
US Continent and Canada Shipping Charge: $9.95
International (not including Canada): $24.95
Note: Additional customs fees may occur on international orders
Undeliverable or refused shipments may be subject to a 15% restocking
fee. PrimeLifeHerbals.com does not assume any responsibility for custom
duty charges or regulations for countries outside of the United States. I. PRIVACY POLICY -- Last Updated September
30, 2004We take the issue of online privacy very seriously. This notice
states our privacy policies. By visiting our site, you are accepting the
practices described herein.
We reserve the right to change the terms of this privacy policy at any
time. Any changes will be posted on this site. We may also issue an email
to your email address if provided. We encourage you to visit this page
regularly. By continuing to use this website after modifications are made
to this privacy policy, you will be acknowledging and agreeing to the
terms herein.
Types of Information We Collect From You
Personal information we may collect from you includes information provided
to us while making purchases or otherwise while visiting our site. This
personal information can include your name, email address, phone number,
mailing address, credit card number, telephone number and facsimile number.
How We Use Your Personal Information
We will use your personal information for customer service, to provide
you with requested information, to customize your experience on the site
and/or to contact you when necessary regarding transactions entered into
by you on the site. We may also use your personal information for internal
purposes, such as evaluating our business.
We do provide some of our services through contractual arrangements with
affiliates, services providers, partners and other third parties. We (and
our service providers) use your personal information to operate our sites
and deliver services to you. We must release your credit card information
to the card-issuing bank to confirm payment for products purchased on
this site; and we need to release your address information to the delivery
service to deliver products you purchase from us.
We may use third-party advertising companies to serve ads on our behalf.
These companies may employ cookies and action tags (also known as single
pixel gifs or web beacons) to measure advertising effectiveness. Any information
that these third parties collect via cookies and action tags is completely
anonymous.
We may periodically send you email regarding our products and services.
You will always have the choice of unsubscribing from any emails we may
send to you. In addition, we may (or agents working on our behalf and
under confidentiality agreements) contact you with select promotional
offers from third party advertisers. We will not disclose your mailing
address or other personal information directly to these third party advertisers.
Such third party promotional offers will never be emailed to you.
Occasionally, we may be required by law to provide personal information
to the appropriate governmental authorities. We will disclose such personal
information upon receipt of a court order, subpoena or to cooperate with
a law enforcement investigation. We also reserve the right to report to
law enforcement agencies any activities that we believe to be unlawful.
In the event we decide to expand our business, we may sell or buy e-commerce
websites, retail stores, subsidiaries, or other business entities. In
such transactions, usually customer information is one of the transferred
business assets. Thus, we may pass on your personal information to a third
party in the event of a transfer of ownership, assets or the bankruptcy
of our company. Also, if most or all of our assets are acquired by a third
party, customer information will be one of the acquired assets.
Occasionally we may enter into special relationships with other third
party companies to provide additional features, products or services.
These relationships may include sponsors and co-branded sites. If you
provide personal information on one of those co-branded pages, the information
you enter will be shared with these third party companies. Thus, you should
review these companies' privacy policies.
We may use demographic information (non-personally identifiable information)
to modify our site or to share with our advertisers so that our advertisements
are appropriately tailored to our demographic. We may share this non-personally
identifiable information with other third parties at our discretion.
If you choose to click on a link to another website from our site, we
are not responsible for the privacy practices or content of such third
party websites. Please review these companies' privacy policies as they
may differ from our.
Security Protocols
This site utilizes industry-standard software and security measures to
help protect your information, such as encrypting your personal and financial
information.
Updating Your Personal Information
If you wish to modify or remove your personal information, please email
to primelifeherbals customer support. Please note that
these changes or deletions will not affect information already gathered
as part of a former transaction(s) with our site.
Miscellaneous Notices
We will never knowingly retain personally identifiable information from
anyone under the age of 13. By using this site, you are confirming that
you are at least 18 years of age.
If you have any questions about this privacy policy or our site in general,
please contact primelifeherbals customer support.
PARTIAL SHIPMENTS: At PrimeLifeHerbals.com our service goal is
to fulfill your order promptly and keep you posted as to the status of
your order. We want you to know your order is secure. We want you to feel
comfortable and enjoy the benefits of shopping at PrimeLifeHerbals.com.
Should one of the products in your order not be available for some reason,
we will immediately notify you by email with the anticipated ship date.
You have the option to cancel your order should this conflict with your
needs. There are no additional shipping charges for items on back-order,
which ship subsequent to your initial shipment.
ORDER ACCEPTANCE POLICY: Your receipt of an electronic or other
form of order confirmation does not signify our acceptance of your order,
nor does it constitute confirmation of our offer to sell. PrimeLifeHerbals.com
reserves the right, at any time after receipt of your order to supply
less than the quantity you ordered of any item. If a portion of your order
is out of stock, we will notify you of the status of your back ordered
item. Your credit card will only be charged for the number of products
we ship to you. There will be no additional shipping charges billed to
your credit card for items which ship subsequent to your initial order.
The shipping charges will only equal your "Order Total" as reflected in
your order confirmation. In order to protect the interests of our customers,
orders placed over $200.00 (U.S.) may require additional customer verifications
or information, as determined by our credit department, before we can
process your order.
INTERNATIONAL ORDERS: PrimeLifeHerbals.com does accept orders
from most countries outside the United States. However, the Shipping charges
may differ from the U.S. Charges. PrimeLifeHerbals.com does not assume
any responsibility for custom duty charges or regulations for countries
outside of the United States.
PAYMENT METHODS: PrimeLifeHerbals.com accepts Visa, Master Card,
American Express, checks and money orders. These
payment methods will be accepted online, via mail or by fax.
To order by mail with a check, money order or credit card:
- Add the products to the shoppingcart and proceed to the regular checkout
process
- After filling out all the required information, print the order form
- Mail or FAX this page along with payment in the form of a check or
money order for the full amount including any tax or shipping costs
(if applicable), or your credit card information to:
Attn: Order Department
PrimeLifeHerbals.com
165 Castilian Dr
Goleta, CA 93117
FAX: 805-681-8201
Please make sure your shipping address is complete.
We need your email address and phone number so that our customer service
representatives can keep you informed of your order status. You will receive
an email from us as soon as your order has been shipped.
PRICING POLICY: PrimeLifeHerbals.com reserves the right to change
prices at any time without notice. All of the PrimeLifeHerbals.com products
are guaranteed against defects for 30 days from the date of shipment of
merchandise, except as expressly stated below.
DISCLAIMER AND LIMITATION OF LIABILITY AS TO PRODUCTS SOLD: With
respect to products sold on the PrimeLifeHerbals.com site, except as expressly
stated herein, PrimeLifeHerbals.com expressly disclaims all warranties,
expressed or implied, of any kind with respect to products sold on this
site, including but not limited to, merchantability for a particular purpose.
You agree that the sole and exclusive maximum liability to PrimeLifeHerbals.com
arising from any product sold on the PrimeLifeHerbals.com site shall be
the price of the product ordered. In no event shall PrimeLifeHerbals.com,
its directors, officers, employees or representatives be liable for special,
indirect, consequential, or punitive damages related to product sold.
PrimeLifeHerbals.COM'S RETURN POLICY:
Our products are the highest quality and top customer service is our goal. If you order a product and it arrives damaged or defective, we will exchange it at no cost. Your satisfaction with primelifeherbals.com products is guaranteed. If you are not satisfied with a product, you may return the unused portion to us (along with any unopened bottles) within 30 days of purchase for a full refund (less shipping & handling). Please include your packing slip, the original
Order Number, and your e-mail address and phone number. If we are unable to contact you, we may be unable to process the refund. Please allow 30 days for us to process your request.
Customer Care Department
Prime Life Neutriceuticals,
165 Castilian Dr
Goleta, CA 93117
SHIPPING POLICY: PrimeLifeHerbals.com offers
standard 2 to 6 business day shipping via the U.S. postal service. The
PrimeLifeHerbals.com team does their best to ship all orders accepted
before 12 noon Pacific time on the same day. PrimeLifeHerbals.com currently
does not ship on Saturdays, Sundays or Holidays. Customers may be required
to sign for delivery. Should you wish to have your order left otherwise,
please note that when placing your order or advise the carrier upon the
first delivery attempt. Shipments outside the 48 continental United States
may involve additional requirements. Shipments to remote, rural, or international
locations will require additional time for delivery.
SHIPMENT TRACKING: We will notify you of your order confirmation
via email. If you require additional order and/or shipping status information,
please don't hesitate to ask our friendly Customer Care Representatives
via email or by telephone. Please have your email address and order number
handy so our representative can promptly look up your order for you.
LEGAL NOTICES
Copyright Infringement
This site is owned and operated by PrimeLifeHerbals.com. All materials,
including images, illustrations, designs, icons, photographs, video clips,
and written and other materials that are part of this web site are copyrights,
trademarks, service marks and/or other intellectual properties owned,
controlled or licensed by PrimeLifeHerbals.com, unless otherwise noted.
The web site as a whole is protected by United States and international
copyright law and PrimeLifeHerbals.com owns all worldwide rights, titles
and interests to this web site.
Arbitration
Any disputes that cannot be resolved between the customer and PrimeLifeHerbals.com
through communication between the parties shall be resolved through arbitration
administered by the applicable procedures of the Better Business Bureau
("BBB"). BY ENTERING INTO THIS CONTRACT TO PURCHASE MERCHANDISE
FROM THIS WEB SITE, BOTH PARTIES ARE GIVING UP THEIR CONSTITUTIONAL RIGHT
TO HAVE ANY SUCH DISPUTE DECIDED IN A COURT OF LAW BEFORE A JUDGE OR JURY,
AND INSTEAD ARE ACCEPTING THE USE OF ARBITRATION. The demand for arbitration
must be in writing and must be made by the aggrieved party within sixty
days of the event giving rise to the demand. The arbitration shall take
place in Los Angeles County, California, and shall be based on the laws
of the State of California. The decision of the arbitrator shall be binding
and conclusive on the parties and not revisable for error of law or legal
reasoning of any kind. Judgment upon the award rendered by the arbitrator
may be entered in any court having proper jurisdiction. Each party to
the arbitration shall bear their own costs including attorney's fees.
The fees for the arbitrator shall be paid equally by both parties. THIS
AGREEMENT REPRESENTS ALL OF THE TERMS AND CONDITIONS AGREED TO BY THE
PARTIES (PrimeLifeHerbals.com AND CUSTOMER) AND SUPERCEDES ALL OTHER COMMUNICATIONS
BETWEEN BOTH PARTIES. THIS AGREEMENT WILL BE GOVERNED BY AND CONSTRUED
IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA (EXCLUSIVE OF CONFLICTS
OF LAW PRINCIPLES) AND WILL, TO THE MAXIMUM EXTENT ALLOWABLE, BE DEEMED
TO CALL FOR PERFORMANCE IN LOS ANGELES COUNTY, CALIFORNIA.
PrimeLifeHerbals.com
165 Castilian Dr
Goleta, CA 93117
© 2001-2008. PrimeLifeHerbals.com All Rights Reserved |
